Love Ledger

Data Deletion Request

Love Ledger  ·  Last updated: 9 June 2026

This page explains how to request deletion of your Love Ledger account and all associated personal data. We take your privacy seriously and make it straightforward to remove your data from our systems.

Quick summary

How to request deletion

  1. 1
    Compose an email from the address linked to your account Send your request to privacy@loveledger.squarebrowser.com using the email address registered on your Love Ledger account. Requests from unregistered addresses cannot be verified.
  2. 2
    Use the subject line: "Account Deletion Request" In the body, confirm that you wish to permanently delete your account and all associated data. Include your display name if you have set one.
  3. 3
    Receive a confirmation email from us We will reply within 5 business days to confirm we have received your request and verify your identity. We may ask a short verification question.
  4. 4
    Deletion is completed within 30 days Once verified, your account and all associated data will be permanently deleted from our active systems within 30 days. You will receive a final confirmation email when deletion is complete.
Email deletion request Opens your email app

What data is deleted

Data type Action Notes
Account credentials (email, hashed password) Deleted Removed from authentication system
Profile information (display name, settings, currency preference) Deleted
Financial records (expenses, income, transfers) Deleted All transactions you entered
Wallets and opening balances Deleted
Lists and list items you created Deleted Includes shared lists where you are the owner
Monthly templates and recurring items Deleted
Custom categories and tags Deleted
Push notification tokens (FCM) Deleted
In-app notifications Deleted
Subscription status record Deleted Active subscription billing is managed by Google Play / Apple App Store — cancel those separately
Shared list membership (as a guest/member) Deleted You are removed from lists shared by others; the list itself is unaffected
Anonymised aggregate analytics Retained Statistical totals with no personal identifiers; cannot be linked back to you
Legal hold data (if applicable) Retained Only if required by applicable law or to resolve a dispute; deleted as soon as the hold expires

Data retention period

After your deletion request is verified, your personal data is removed from our active database systems within 30 days. Encrypted database backups containing your data are cycled out and overwritten within 90 days of the deletion date. After 90 days, no copy of your personal data remains in any Love Ledger system.

Guest mode (no account)

If you used Love Ledger in guest mode (without creating an account), your data was stored only on your device and was never transmitted to us. To delete it, simply uninstall the app or clear the app's data in your device settings. There is nothing for us to delete on our servers.

Cancel your subscription separately

Deleting your account does not automatically cancel an active Pro subscription. Subscriptions are billed through Google Play or the Apple App Store. To cancel billing, manage your subscription directly through the relevant store before submitting your deletion request.

Questions

If you have questions about this process or about the data we hold, email us at privacy@loveledger.squarebrowser.com. We aim to respond within 5 business days.

This page is provided for convenience and does not constitute legal advice. See our full Privacy Policy for complete details on how we handle your data.